# Agentively

> Agentively is an AI agent for online stores in Australia. It answers customer emails about order status, delivery and returns using the store's own order data and policies, writes and updates product descriptions in the store's tone, follows up abandoned carts, watches stock levels and drafts purchase orders for the owner to approve, and handles return and refund requests within the rules the owner sets. Refunds above a set amount, supplier orders and anything unusual go to the owner for approval.

## What the AI agent does
- [An AI agent that answers your customer emails](https://agentively.com/services/customer-emails/): E-commerce customer service is mostly the same few questions: where is my order, can I change it, how do I return it. The Agentively AI agent looks up each order in your store, checks tracking with the courier, and replies in your tone using your policies. Upset customers, unusual requests and anything outside your rules come to you.
- [An AI agent that writes your product descriptions](https://agentively.com/services/product-descriptions/): Good product descriptions help customers buy and help your products show in search. The Agentively AI agent drafts titles, descriptions, care details and image alt text from your product details and photos, in your brand's tone, and never adds claims you have not provided. You approve them before they go live.
- [An AI agent that wins back abandoned carts](https://agentively.com/services/abandoned-carts/): An abandoned cart email reminds a shopper who left items in their cart. The Agentively AI agent sends follow-ups that mention the actual products, answers common reasons for hesitating, such as sizing, delivery time or returns, and only offers a discount if your rules allow it. Replies from shoppers are answered or passed to you.
- [An AI agent that watches your stock](https://agentively.com/services/stock-management/): Inventory management for an online store means knowing what is selling, what is running low and when to reorder. The Agentively AI agent checks stock against recent sales every day, warns you before best sellers run out, drafts purchase orders with your usual quantities for you to approve, and updates the store when stock arrives.
- [An AI agent that handles returns within your rules](https://agentively.com/services/returns-and-refunds/): Returns and refunds are where online stores lose the most time. The Agentively AI agent checks each request against your returns policy, which should match Australian Consumer Law, sends the return label, arranges exchanges and processes refunds up to the limit you set. Anything above the limit, outside policy or unusual goes to you.

## Guides
- [AI agent for online stores: what it does](https://agentively.com/ai-agent-for-online-stores/)
- [Will AI replace e-commerce jobs?](https://agentively.com/will-ai-replace-ecommerce-jobs/)

## Common questions
- What is an AI agent for online stores? An AI agent is a digital team member for an e-commerce business. It answers customer emails from real order data, writes product descriptions, follows up abandoned carts, watches stock and handles returns within your rules.
- How is it different from e-commerce apps? Apps each automate one thing and need setting up and watching. An AI agent works across your store, inbox and courier like a team member, and asks you when it needs a decision.
- Who is Agentively for? Australian online stores, from solo founders to teams of twenty, mostly on Shopify or WooCommerce.
- Will it refund customers without asking? Only within the limits you set. Anything above them, or outside your policy, comes to you.
- Does it follow Australian Consumer Law? It follows the returns and refund rules you set, which should match Australian Consumer Law. Unusual cases go to you.
- Is customer data safe? It only works in the accounts you connect, every action is logged, and customer data is never sold.
- How much does it cost? A fixed monthly fee based on order volume. Book a demo for a quote.

## Locations
- [AI agent for online stores in Sydney, NSW](https://agentively.com/locations/sydney/)
- [AI agent for online stores in Melbourne, VIC](https://agentively.com/locations/melbourne/)
- [AI agent for online stores in Brisbane, QLD](https://agentively.com/locations/brisbane/)
- [AI agent for online stores in Perth, WA](https://agentively.com/locations/perth/)
- [AI agent for online stores in Adelaide, SA](https://agentively.com/locations/adelaide/)

## Contact
- Book a demo: https://agentively.com/book/
- Email: hello@agentively.com