An AI agent that answers your customer emails.
Order and delivery emails answered from real data.
In short
E-commerce customer service is mostly the same few questions: where is my order, can I change it, how do I return it. The Agentively AI agent looks up each order in your store, checks tracking with the courier, and replies in your tone using your policies. Upset customers, unusual requests and anything outside your rules come to you.
Sound familiar?
- An inbox full of "where is my order?"
- Replies that take a day or more
- Evenings spent catching up on email
How your AI agent does it
Read
The customer's email.
Look up
The order and live tracking.
Reply
In your tone, using your policies.
Hand over
Anything unusual comes to you.
What changes for your store
- Replies in minutes, not days
- Answers based on real tracking
- Fewer repeat emails from customers
- You only handle the tricky ones
Questions
Can an AI agent answer customer emails for my store?
Yes. It answers from your real order and tracking data and your policies. You can approve replies at first and loosen that once you trust it.
What about angry customers?
It recognises upset or unusual emails and hands them to you with a suggested reply.
Does it work with my helpdesk?
It works with your inbox, Shopify Inbox and common helpdesk tools.
More work your AI agent does
An AI agent that writes your product descriptions.
Product copy in your tone, drafted in batches.
An AI agent that wins back abandoned carts.
Cart follow-ups that match what was left behind.
An AI agent that watches your stock.
Stock watched daily, reorders drafted for you.
An AI agent that handles returns within your rules.
Returns and exchanges handled within your policy.
